Doing Business With Us

Builder Request

If you are a residential builder and would like to place an order for underground service, please submit the builder request form in one of the ways listed below. Requesting a Login Profile will save you time and you will be able to see all previous requests as well as current ongoing projects you have with Piedmont.

Resources For Contractors & Equipment Dealers

Piedmont Natural Gas partners with contractors and equipment dealers across our territories to serve our customers with natural gas products, installations, service and repairs.

Looking for a Contractor or Equipment Dealer?

Through our Gas Advantage Program, Piedmont partners with contractors and equipment dealers who are certified to provide our customers with a high level of expertise and support. If Piedmont is ever unable to provide you with a product, installation or service, we will refer you to one of these professionals.
Want to Become a Piedmont Partner?

If you are a contractor or equipment dealer interested in becoming a Piedmont partner and joining the Gas Advantage Program, here is what you need:
Partner Resources

As a Piedmont Partner, you’ll receive several benefits, including assistance with sales leads, promotional materials, and installation and service support. Equally important, you may be eligible to participate in one of our financing programs. Learn More

Partner Requirements

First, complete and submit the gas advantage Partner Profile. Then complete the remaining documents and email, along with a copy of your current Certificate of Insurance and current Contractor License to partnerfinancing@duke-energy.com. Once all requirements have been met you will receive an invitation to join the Gas Advantage portal.

Partner Profile
Partner Agreement
IRS W-9 *
Automated Clearing House Enrollment *
Certificate of Insurance *
Contractor License

*Required if interested in participating in the Customer Financing Program

Financing Guide for Gas Advantage Partners

All participants are subject to approval. You will receive an email confirmation once approved.

Financing Inquiries

For financing inquiries, call 877.279.3636, select option 3, then option 1. Or you can email your proposal to partnerfinancing@duke-energy.com.
Satisfaction Statement

Once the customer has been approved and the equipment installed, email the invoice and satisfaction statement to partnerfinancing@duke-energy.com.
Required Information
When submitting your invoice and documentation, you must include:

Equipment types

Brand names

Model numbers

Serial numbers

Satisfaction statement signed by both the customer and contractor