LogsBuyingGuide · Gas Advantage

Logs Buying Guide

Whether you’re purchasing gas logs for warmth or ambiance, Piedmont’s natural gas experts can guide you through the selection process. Here are some simple questions to consider:

Where will you be installing the logs?

If you are installing gas logs in an existing fireplace, you’ll need to make sure the logs will work in that space.

Converting an existing wood-burning fireplace

Converting an existing wood-burning fireplace provides several options, including vented and vent-free gas logs. Just make sure the fireplace has been professionally cleaned and you purchase the right sized logs.
Replacing existing natural gas logs

If you’re just replacing existing logs and no other modifications are needed, we can usually do the replacement install.
I don’t have a fireplace

If you don’t have a fireplace, consider installing a vent-free system. Your sales representative can help you select both the perfect installation location and the vent-free fireplace or firebox option for your new logs.

Which logs?

There are two types of gas logs -- vented and vent-free. Both have pros and cons. Here is what you need to know:

Vented
Bigger flames, more realistic-looking fire

Primarily used as a decorative feature. Most of the heat is lost up the chimney or vent

Installed in a wood-burning fireplace or vented fireplace insert

Simple, low-cost installation

Logs in the set can be repositioned

If you install vented logs in an existing wood-burning fireplace, the damper in the chimney must remain open. You can install glass doors that can be opened when the fireplace is in use and closed when it is not.
Vent-Free
Smaller flames

Efficient at heating a room

Certified as vent-free space heaters because their primary function is providing heat

Because there is a small amount of water in natural gas, vent-free logs add that moisture to the room

Cannot be installed in bedrooms or bathrooms

Does not require outside venting so there are more installation options

Individual logs cannot be repositioned to suit individual tastes

If you are sensitive to smells, keep in mind that vent-free logs may have a slight odor

If you install vent-free logs in an existing wood burning fireplace, you have the option of fully closing the damper to keep all the heat in the room, cracking it open to allow some of it to escape, or leaving it all the way open to let most of the heat escape.

“Lighting” gas logs

Gas logs are available with several different ignition methods.

Push-Button

Logs are turned on and off with a knob located on a control box. The logs can either have a standing pilot light or an electronic ignition. Electronic ignitions are more economical because they create a spark to start the flames.
Remote Control

Similar to turning a television on and off. Remotes are also available with a standing pilot light or electronic ignition. Some have built-in thermostats.
Wall Switch

Just like turning a light on and off.
Wall switches require a standing pilot light.

Selecting an installer

Installers should be licensed, bonded and insured to protect you and your home if something is damaged or someone is injured during the installation. Also, your warranty will be voided in most cases if the installer is not licensed.

Are they licensed, bonded and insured?

Installers should be licensed, bonded and insured to ensure they know what they are doing. They should also have insurance coverage to protect you and your home if something is damaged or someone is injured during the installation. Also, your warranty will be voided in most cases if the installer is not licensed.
Do they follow building codes and pull required permits?

Your family is at risk if your installer does not follow building codes or fails to pull the proper permits.
How long have they been in the business?

You want your installer to have a long and positive track record for installing gas logs in your area. Ask for references and only use an installer from a company you trust. You want to make sure the installer you use will be around for many years to come to provide maintenance and repair for your logs.

Piedmont offers gas log installation and maintenance

Use the natural gas experts at Piedmont Natural Gas to buy and install your gas logs. They are licensed, bonded and insured professionals who follow all building codes and pull the required permits. They will ensure you get the best set of logs for your home and that it is installed safely.

Selecting the right logs

It’s important to make sure the logs you select are the correct size and style for your fireplace. If they’re too small, they won’t look right, and if they’re too big, they obviously won’t fit properly and may cause a safety hazard.

- A Piedmont sales representative can come to your house to help you make the right decision.
- If you have an existing fireplace or fireplace insert, use our logs sizing guide to get the proper measurements.
Sizing Guide Sizing Guide