Water Heater Buying Guide

If your tank-type water heater is approximately 8-10 years old, it may be time for a replacement. Piedmont’s natural gas experts can help you select the right natural gas water heater and have it properly installed.

What type of water heater do I want?

There are two main types of natural gas water heaters: tank and tankless. Each type has its pros and cons.

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What is the proper size?

To avoid a family member or guest having to take a cold shower, consider these questions:

  • How many full and half bathrooms do you have?

  • How many people live in your house?

  • Do you frequently wash clothes or dishes when people are taking showers?

  • Do you have a large soaker or jacuzzi tub?

  • Do you have any unique hot water needs?

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Locating the new water heater

You can install the new water heater in the same location as your old one to save time and money. However, if you need to relocate it, discuss these issues with your sales representative:

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What other factors should I consider?

It isn’t just the size of the storage tank that matters when selecting a new water heater; its efficiency and First-Hour Rating are equally important.

Selecting an installer

Installers should be licensed, bonded and insured to protect you and your home if something is damaged or someone is injured during the installation. In most cases, using an unlicensed installer will void the warranty. In the case of Rinnai tankless water heaters, the installer must also be a certified Rinnai installer or the warranty will be voided.

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Piedmont Natural Gas offers installation and maintenance for most types of natural gas water heaters

When it’s time to buy a new water heater, look to the experts at Piedmont Natural Gas and be assured you’re getting the best model for your needs. It will be installed by a licensed, bonded and insured professional who will follow all building codes and obtain the necessary permits. Our installers are also Rinnai-certified. And don’t worry about the old water heater. We’ll dispose of it at no additional charge.

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Installation & Service

Buying new appliances or equipment can be overwhelming. If you’re considering purchasing or switching to natural gas appliances, don’t be confused by the many choices and unfamiliar terms. Call us at 877.279.3636.


Speak to a Sales Representative

If you have questions about a product, please call or email us.